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What our customers say

I had ordered new grill grates and the ones I received were defective from your supplier . Your customer service representative, Joe, contacted me on his way home from work, identified the problem, and had a new set of grates ordered for me the...

Mike Bladel

Keep stocking the part for the older grills. This site is a great find. You had excellent communications with me about my order and answered all my questions. I will highly recommend your web-site to all.

Brian Woodford

Prompt service. Everything arrived in perfect condition. Will recommend your business to anyone! Thnsk You!

Earle Kircoaf

We placed our order on Sunday morning and received the shipment tracking number that same afternoon. The grill's lifetime parts warranty went away when Ducane folded. The web site is well organized - finding the necessary part was a snap. Our...

Roy Wright

I'm not easily ipmrsesed but you've done it with that posting.

Luckie

All I can say is.......WOW! By far, the best service I've ever had. It took you less time to get the items to me than it did to compliment your service. Thanks a bunch. Regards, Ron

Ron Gorman

Service was EXCELLENT !!Received order fast.I would recommend to anyone.

Charles Paladino

Ordered new burners for my Jen-Air, and they worked perfect, and got them fast too! Will shop here more often! Thanks!

Danny Barron

Just wanted to leave a note about a very positive online shopping/purchase experience. Have an off-brand grill and was able to easily find replacement parts on this site. Purchase execution, delivery, etc. all went as stated. I'd definitely use...

Gary Dreyer